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Are you ready for
superfast broadband?
At Connect Wi-Fi, we’re ready to deliver exactly that. Just because you live in a rural area shouldn't mean you have to suffer endless buffering or loss of signal and you deserve a great Wi-Fi connection you can truly rely on. What’s more, the Government funds the total install costs, so you’ll feel great knowing you can browse, stream, shop and more with any of our superfast fibre-optic broadband packages.
Gigabit Broadband Scheme
Gigabit-capable broadband connections offer the fastest and most reliable speeds available. The Government has committed to getting those living in chalets, holiday homes or park homes connected with reliable broadband solutions. Connect Wi-Fi can build networks and provide great Wi-Fi connections nationwide, by encouraging chalet and holiday homeowners just like you to sign up.
Four steps to super fast broadband
Step 1: Introducing Connect WiFi
Hi, how are you?
As this is a community scheme, we’ve distributed marketing material to you and your neighbours intending to get enough people to sign-up to make the project viable for your park. We’ll keep you posted regularly on the scheme’s progress along the way.
Step 2: Signup
...pay nothing!
At this point, there’s absolutely nothing for you to pay, as your Gigabit voucher from BDUK will cover all the installation costs. Just choose the right broadband package for your household by placing an order below and there will be no monthly charge at all until you’re completely up and running.
Step 3: Get Connected
You're connected.
Once we have enough subscribers for your park, we’ll request the grant funding from the Government and start the process of installing the service on your site. All you need to do is click the link on an email you will receive to claim your Gigabit voucher from BDUK, which will allow us to connect you to our fantastic Wi-Fi service.
Step 4: Superfast Wi-Fi
Lightening fast.. just like home Wi-Fi
Once the site is ready for the fibre installation, we’ll arrange a convenient installation date to get you personally connected to the network. Our friendly, qualified engineers will visit your home and place a small receiver outside and a router inside. Our installations are quick and easy with minimal disruption to you, giving an incredible, glitch-free broadband connection, you can really enjoy!
A connected home
In next to no time, every device can be fully connected to the network. With access to our superfast fibre-optic broadband, chalets and residential park homes can enjoy great Wi-Fi straight away. Our impressive download speeds and fast, easy browsing makes for a truly fantastic broadband experience for the whole family to enjoy. From streaming, to gaming and checking out those all-important shopping baskets, the possibilities are endless with a fast, reliable broadband package from Connect Wi-Fi.
cnPilot R201 Series Home Router
stream with ease
Do you want to stream your favourite films and have access to catch-up TV? You can do all this and more with Connect Wi-Fi.
"Fast Speeds! This is great for watching Netflix and Prime!”
What are the main benefits of the In Van Wi-Fi system for you?
"No more connection issues. Before getting In Van Wi-Fi my signal was not the best. Since I have taken the service this has been fully resolved. I can connect when I like."
Marianne Wilson
“The ability to add and remove devices at my leisure is fantastic”
What are the main benefits of the In Van Wi-Fi system for you?
"The ability to add and remove devices at my leisure is fantastic, with the old system we had to fill out a form to remove all devices then add every device back on, now I can add my family’s phones when they visit and don’t have to worry about logging back in on mine!"
Luke Collins
“The install was really quick and easy. Just like a TV Aerial, it didn’t take more than 30 minutes”
What are the main benefits of the In Van Wi-Fi system for you?
"It’s great having a system you can really depend on. No more issues with connecting and disconnecting. The signal is now solid whenever I want to use it. The difference between using the previous system is like night and day. Very Happy."
Dylan Forest
More speed for less money
Fibre-optic broadband gives you more speed, for less money, placing us miles ahead of our competitors.
Speeds of up to 1Gb (Full Fibre Solutions)
Average speed 10 - 20 Mbps (Copper ADSL)
Average speed 5 - 15 Mbps (Copper ADSL)
Average speed 1 - 5 Mbps (Copper ADSL)
FAQs
How long is my contract and what happens after the contract term is up?
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We offer a 12-month contract to all customers. We hope you’ll want to stay with Connect Wi-Fi once your current contract ends. We offer different options for signing up to a new deal with us, or you can continue to pay for your account on a new monthly rolling service.
We only occupy our holiday home for 8 months. Can you offer an 8-month contract?
To obtain grant funding to pay for your installation, subscribers need to enter into a 12-month contract. We believe our prices are low enough to reflect the season length.
Does the service include a phone-line?
No, our broadband packages are exclusive of phone line rental.
How soon will I know if the grant has been obtained?
You will be informed by email from a GOV.UK address that your grant funding has been approved and you'll be provided with a link to follow to confirm once your service is working.
I already have broadband, does this mean I will pay for two packages?
If you already have broadband you can save money by cancelling your current connection once your new service is live, dependent upon what contract you have with your current provider. Keep in mind that if you still want the phone line, you can keep this with your current provider.
How does the installation work?
Our engineers will book a visit to your home and connect you to the brand new superfast connection installed on site. This can be done either by connecting you to our Full Fibre connection we’ve laid to your home or by installing our gigabit wireless connector to the outside. The team will then connect up your new home router inside, installing all necessary equipment as part of the service and making good afterwards.
Is there a usage limit or limit to the number of devices I can connect to the network?
Our broadband packages offer unlimited usage with no cap on the number of connected devices. You may experience slower download speeds if using several devices at the same time.
If I encounter an issue, who do I call?
Our friendly technical support team are based in the UK and are available 7 days per week.
What is the difference between Camping Connect and Connect Wi-Fi?
'Connect Wi-Fi is a subsidiary of Camping Connect, so you'll continue to get great help from our technical support team at Connect Wi-Fi and Camping Connect, based in South Wales.'
How are the wireless receivers powered and how big are they?
Powered from the router which will be installed in each premises
The dimensions are 88.9 x 132.08 mm - this is the equipment.
Can I choose where my router and receiver go on my home?
You can request where you'd like your router installed in your home.
As the reserve is a line of sight depending setup - we cannot allow you to decide where this needs to go.
Will the Router have an Ethernet port for direct connection to a TV or other devices?
Yes, the home routers provided come with 4 Gigabit LAN ports which can be used to connect wired devices. Check out the specification here.